SAAN Vet Pet Care Clinic – Abu Dhabi, UAE

By accessing our website, booking an appointment, or using the services of SAAN Vet Pet Care Clinic, you acknowledge and agree to these Terms & Conditions.

Appointments

All appointments are subject to availability and confirmation by our clinic. We kindly ask clients to arrive on time and inform us as early as possible if an appointment needs to be cancelled or rescheduled.

Pet Health Information

Pet owners are responsible for providing accurate and complete information regarding their pet’s medical history, existing conditions, medications, allergies, previous treatments and other relevant health information.

Veterinary Treatment

Our veterinarians will recommend examinations, diagnostic tests and treatments based on their professional assessment of your pet.

Treatment outcomes cannot be guaranteed, as individual pets may respond differently depending on their health condition, age, medical history and other factors.

Where appropriate, the veterinarian will discuss recommended procedures, expected costs and relevant treatment considerations with the pet owner.

Prices & Payments

Prices may vary depending on the service, treatment and individual needs of the pet. Additional charges may apply for medications, laboratory tests, diagnostic imaging, procedures, hospitalization, emergency treatment or other required services.

Applicable taxes, including UAE VAT where required, will be added in accordance with UAE regulations.

Payment is due according to the clinic’s applicable payment terms.

Cancellations & Refunds

Appointment cancellations and rescheduling are subject to the clinic’s applicable cancellation policy.

Refund eligibility, where applicable, will depend on the circumstances, services already provided, medications or products supplied, and the clinic’s refund policy.

Website Information

Information published on this website is provided for general informational purposes only. It should not be used as a substitute for professional veterinary consultation, examination, diagnosis or treatment.

Emergencies

Online messages, website forms and social-media communications should not be relied upon for urgent veterinary emergencies. Please contact the clinic directly if your pet requires urgent medical attention.

Changes to These Terms

SAAN Vet Pet Care Clinic may update these Terms & Conditions when necessary. Updated terms will become effective when published on our website.

These Terms & Conditions are intended to operate in accordance with applicable laws and regulations of the United Arab Emirates.

SAAN Vet Pet Care Clinic
Abu Dhabi, United Arab Emirates